Corporate Code of Ethics for Well-Being, Relationships, and Sustainability

We believe that a company’s value is also measured by the way it treats people. Our Code of Ethics sets out the principles that guide every decision: respect, transparency, responsibility, and listening. It is the commitment we make every day to employees, customers, partners, and the community.

1. Valuing people and human relationships

• - Promote a work environment based on mutual respect, trust, and genuine friendship, without forcing it.
• - Value diversity as a source of enrichment and growth, recognizing each individual’s unique contribution.
• - Ensure a calm and safe atmosphere, where people feel appreciated and heard.

2. Caring for internal well-being

• - Encourage a healthy work–life balance, respecting individual needs and rhythms.
• - Promote physical and mental health through targeted initiatives and open dialogue with employees.
• - Pay close attention to workplace safety through concrete and ongoing actions, to prevent accidents and protect people’s integrity.
• - Encourage collaborative and respectful relationships, avoiding toxic competition or oppressive hierarchies.

3. Commitment to the environment

• - Foster a company culture oriented toward respect for nature, promoting everyday sustainable practices.
• - Reduce environmental impact by integrating innovative solutions for energy saving and recycling.
• - Engage employees in ecological projects and initiatives, nurturing a sense of collective responsibility.

4. Transparency, integrity, and confidentiality

• - Act consistently and fairly, both internally and toward customers, suppliers, and those who make deliveries for couriers.
• - Encourage clear and honest information sharing, building trust in professional relationships.
• - Maintain confidentiality and secrecy regarding company processes, valuing ideas and protecting them from competition that is too often unfair.
• - Honor commitments made and address any critical issues with transparency and a spirit of collaboration.

5. Shared innovation

• - Develop solutions that have a positive impact on the planet and on people.
• - Involve employees and partners in creative and innovative processes, valuing everyone’s contribution.
• - Encourage research into new technologies and methods to improve work and company sustainability.

6. Responsibility toward the community

• - Support local projects and social initiatives that strengthen the bond between the company and the local area.
• - Promote cultural, educational, and sports activities as tools for collective well-being.
• - Foster opportunities for growth for more vulnerable groups, contributing to social equity.

7. Flexibility and participation

• - Introduce organizational models that enable flexible work management, respecting personal needs.
• - Consider profit-sharing arrangements, sharing economic results with employees.
• - Promote working hours that improve productivity without compromising personal well-being.

8. Dialogue and engagement

• - Create opportunities for open discussion, where employees can express ideas and proposals.
• - Enhance individual contributions through training and recognition of merit.
• - Build an environment in which participation is seen as an opportunity and not an obligation.

9. Ethics in resource management

• - Manage financial and natural resources responsibly, avoiding unnecessary waste.
• - Work with suppliers who share ethical and sustainable values.
• - Encourage reuse and reduction of consumable materials, involving the entire company.

10. Establishing an Ethics Committee

• - Establish an Ethics Committee, composed of representatives of employees, management, and stakeholders, tasked with coordinating and developing the rules and principles deriving from this Code.
• - Decisions made by the Ethics Committee must be approved by majority vote and then submitted to the company’s administrative body.
• - The administrative body may approve or reject the Committee’s proposals, providing reasons for any rejection based on considerations related to company well-being and economic sustainability.